Refund policy

RETURN POLICY

What is kidpik shop return policy?

If you are not completely satisfied with your items, please return any unworn merchandise within 30 days for a full refund (excludes ‘Sale items’).

Returns will be refunded in the original form of payment.

Please allow up to 2 weeks for your refund to post on your account once we receive your return.

Discounts given at the time of purchase will be deducted from returned merchandise. In the event of a return or exchange, discount will be forfeited and may not be reused.

Note: All ‘Sale items’ are final sale and can not be exchanged or returned.

Orders shipping to Canada are not eligible to returns or exchanges.

How do I process a return?

Contact customer service for pre-paid return shipping label. Note, a $5.00 return fee will be deducted from your refund.

Alternatively, you can select your own shipping method and return to

kidpik shop returns
10750 7th Street
Suite 102
Rancho Cucamonga, CA 91730

We advise using a trackable mail service; we are not responsible for returns we do not receive.